Privacy Policy - The Calm Tribe

Last updated: September 2025

At The Calm Tribe, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our website, sign up for resources, or take part in our events and services.


1. Who we are

The Calm Tribe is run by Rich Hammond. We provide stress management coaching, breathwork sessions, online events, and related resources.

Our website: https://thecalmtribe.co.uk
Email: rich@thecalmtribe.co.uk


2. What data we collect

We may collect the following information:

  • Contact details (name, email address, phone number) when you subscribe, book a session, or contact us.

  • Quiz responses from stress or wellbeing quizzes.

  • Payment and booking details when you register for events.

  • Technical data such as IP address, browser type, and cookies when you visit our site.

  • Marketing and communication preferences.


3. How we collect your data

  • When you sign up through forms on our website.

  • When you complete a quiz.

  • When you book an event or session.

  • Through website cookies.


4. How we use your data

We use your data to:

  • Send you resources, updates, and newsletters.

  • Provide stress management coaching and breathwork services.

  • Process event bookings and payments.

  • Improve our website and services.

  • Run advertising campaigns.

  • Meet legal and regulatory obligations.

We never sell your data to third parties.


5. Legal basis for processing

Under UK GDPR, we rely on these lawful bases:

  • Consent – e.g. when you opt in to receive emails.

  • Contract – e.g. when you book a session or event.

  • Legitimate interests – e.g. to improve our website or advertise services.

  • Legal obligations – e.g. for financial record-keeping.


6. Sharing your data

We only share data with trusted third-party providers that help us run The Calm Tribe. These may include:

  • Email marketing services

  • Online booking and event platforms

  • Quiz and survey tools

  • Payment processors

All providers we use are required to handle your data securely and in line with data protection law.


7. Cookies

Our website uses only essential cookies that are necessary for it to function properly (for example, for security and basic operation). We do not use tracking, advertising, or analytics cookies.


8. How long we keep your data

We keep personal data only as long as needed for the purposes above:

  • Email subscriber data – until you unsubscribe.

  • Event/booking/payment records – up to 7 years (for legal/accounting reasons).

  • Quiz data – up to 12 months, unless you request deletion sooner.


9. Your rights

You have the right to:

  • Access your personal data.

  • Correct any inaccuracies.

  • Request deletion of your data.

  • Withdraw consent (e.g. unsubscribe from emails).

  • Complain to the Information Commissioner’s Office (ICO) if you’re unhappy.

To exercise your rights, contact us at rich@thecalmtribe.co.uk


10. How we protect your data

We use secure systems and trusted third-party providers to protect your information. Only authorised people have access to personal data.


11. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will appear on this page.